Clients using our solutions

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Customer service

KODA.AI transforms traditional customer support by implementing AI-powered solutions that handle inquiries across multiple channels, including chatbots, voicebots, and ticket automation. The intelligent automation reduces wait times and improves customer satisfaction through instant, accurate responses, enabling organizations to deliver exceptional service at scale.

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Internal operations

The platform streamlines company-wide workflows by automating HR processes, facilitating information flow, and improving employee productivity. KODA.AI’s solutions adapt to existing business structures, making internal operations more efficient and data-driven.

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Sales and marketing

KODA.AI revolutionizes sales processes through round-the-clock virtual assistants, significantly reducing the workload on sales teams. The platform transforms customer interactions through intelligent automation. The system provides smart product recommendations and identifies cross-selling opportunities in real-time. Through intelligent automation, it manages gift card promotions and creates tailored subscription offerings that resonate with customer preferences and purchasing patterns.

Our results speak for themselves

140 consultant hours saved each month with our chatbot solution for Ĺ»abka’s 8,000-strong franchise network.
60% time savings achieved with our chatbot solution for Gamivo’s global customers
32 000 Biedronka employees used our internal communication chatbot

Michał Pawełczyk

CEO at KODA

Aleksandra Bilińska

Head of Business Partnerships